Terms of Service

Welcome to Samael Creative's website, owned by Richard Forsman, located in Helsinki, Finland. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Samael Creative specializes in providing creative services including graphic design, illustration, photography, videography, motion graphics, animation, web design, content writing, and digital marketing.

For pricing and licensing, we adhere to the standards and guidelines set by Toimihenkilöliitto ERTO (Digimama Ry) and Suomen freelance-journalistit Ry. Samael Creative holds all rights to visual, audio, and written content unless otherwise specified in a separate agreement. Users are not permitted to copy or use website content for teaching AI models without explicit permission.

Samael Creative may utilize 3rd party services, and any such usage will be explicitly mentioned. We commit to giving credits to the 3rd party where it's due.

All bookings require confirmation from Samael Creative. Bookings must be canceled at least 24 hours before the scheduled start time, or a 50% service cost will be incurred. Additional hours beyond the booked time are billed hourly, with a 5-minute flexibility. Travel expenses are billed separately for locations outside Helsinki.

Client data collected during the booking process is used for future client relationship purposes and legal requirements. Clients can request deletion of this data after one year from the last booked service, and Samael Creative follows GDPR guidelines for global contacts.

Billing periods are 14 days for business clients, unless otherwise agreed, and 30 days for consumer clients. Invoices must be settled before any content is released to the client. Failure to comply will result in a contractual penalty of 10% of the total invoice sum. This penalty accumulates monthly if the client continues using the content without permission.

Late payments will incur a late fee. Samael Creative will issue at least one reminder for late payments after 5 business days. If the payment remains outstanding after 5 days from the reminder, a late default interest rate will be applied according to the Finnish Interest Act (4§): 11.5% for consumers and 11.5% + 40 € for businesses.

If the client decides to cancel a contract, all work completed by Samael Creative is billable. The minimum fee for canceled contracts is 50%, up to 100% depending on the progress of the contract. Clients do not acquire any licenses to already released content unless separately given explicit permission in writing.

Any disputes arising from or related to these terms and conditions will be resolved through good faith negotiations. If a resolution cannot be reached, the dispute will be referred to arbitration in accordance with the laws of Finland. The prevailing party in any dispute will be entitled to recover reasonable attorney's fees and costs.

These terms and conditions are governed by the laws of Finland, and any legal actions arising from or in connection with these terms will be brought before the competent court in Helsinki.

For any inquiries or concerns regarding these terms, please contact us at contact@samaelcreative.com.

These terms are effective as of 1.12.2011. Samael Creative reserves the right to update or modify these terms without prior notice, so please review them periodically. Your continued use of the website constitutes acceptance of the modified terms.